Privacy Policy

Last modified: January 10, 2025

Introduction

This Privacy Policy (this “Policy”) applies to all visitors to and users of Assessment Assist AI, Inc.’s (“Company,” “our,” “us,” or “we”) website assessmentassistai.com (the "Website") and to all users of our other services.

The Company helps psychologists and other mental health providers (collectively, “Providers”) learn more about their clients (“Clients”) in an efficient manner by providing AI-assisted psychoeducational reports through our services. Specifically, the Company provides services through the Website, including AI-assisted psychoeducational report writing that offers tailored, professional-grade reports with expert recommendations, suspected disability insights, personalized action plans, and accommodations (collectively, “Services”). Unless otherwise stated in this Policy, references to the “Website” include the Services and the Website.

We respect the privacy of all visitors of the Website and users of the Company’s Services and are committed to protecting privacy through our compliance with applicable law and this Policy. We understand that Personal Information (defined below) and Protected Health Information (defined below) are private, and we are dedicated to preserving the confidentiality and integrity of such information.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Services. By accessing or using the Services, you agree to this Privacy Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.

This Policy is incorporated by reference and should be read in conjunction with the Company’s Terms of Service https://assessmentassistai.com/tos.

Information We Collect and How We Collect It

We collect several types of information from and/or about users of the Website. This Policy describes the types of information we may collect from you or that you may provide when you use the Services and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

On the Website.
Through any of the Services.
Between Clients and their Providers.
In email, text, and other electronic messages between you and us and between you and the Services.

This Policy does not apply to information collected, used, or disclosed by Providers that is not shared with us.

The types of information we collect from and/or about users of the Website include:

Information by which you (or your Client) may be personally identified, such as name, postal address, email address, telephone number, social security number, or any other identifier by which you (or your Client) may be contacted online or offline (“Personal Information”);
Personal Information regulated under applicable law, such as the Health Insurance Portability and Accountability Act (“HIPAA”) or an equivalent state law governing the use or disclosure of health information, including Protected Health Information (as defined by HIPAA) that Clients provide to Providers, that is in turn shared with the Company (“Protected Health Information”);
Information that is about your Client but individually does not identify your Client;
Information that is about you but individually does not identify you; and/or
Information about your internet connection, the equipment you use to access the Website, and usage details.

Information Provided to Us

We collect Personal Information about you or your Client when you provide it to us. This includes Personal Information that you provide by filling in forms on the Website, as well as Personal Information provided at the time of registering to use the Website and subscribing to our Services.

We also collect information that is about you, and that may include Personal Information about you, when you provide it to us. This may include, without limitation, any feedback that you provide to us on or through the Website or otherwise regarding our Services, the Website, and the psychoeducational assessments that we produce in connection with our Services (collectively, “Feedback”).

We also collect Personal Information, including Protected Health Information, about Clients when their Providers provide it to us on or through the Website. This includes Personal Information and Protected Health Information contained in any tests, school evaluations, report cards, intake forms, medical records, and similar documents and information that Providers submit on or through the Website in connection with our Services (collectively “Documentation”). Any Protected Health Information that Clients provide to Providers, that is in turn shared with the Company, will be safeguarded and processed in accordance with any applicable Business Associate Agreement.

By providing us with Personal Information (whether of yourself, a Client, or a third party), you represent and warrant that you have obtained all requisite consent and authorization required under law to share Personal Information, including Protected Health Information, with the Company. The Company shall not be responsible for your failure to obtain lawful authorization to disclose Personal Information, including Protected Heath Information, with the Company.

In addition, you represent and warrant that all Personal Information (including Protected Health Information) shared with the Company is accurate and complete. The Company shall not be responsible for the Company’s Services based on inaccurate or unreliable information.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to the Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Contact us at support@assessmentassistai.com for information on how you can opt out of behavioral tracking on the Website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve the Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize the Website according to your individual interests.
Speed up your searches.
Recognize you when you return to the Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of the Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

Information Pertaining to Clients and Our Services

Except as described in this Policy or in our Terms of Service, the Documentation, Personal Information, and Protected Health Information pertaining to Clients that Providers provide to us on or through the Website or otherwise in connection with our Services will be kept confidential and used or disclosed only to the extent minimally necessary to support our Services. We use Documentation and Client Data (defined below) to provide the Services.

We employ advanced referential tokenization techniques to protect sensitive information that Providers submit on or through the Website pertaining to their Clients, including Personal Information, Protected Health Information, and other information contained in Documentation (collectively, “Client Data”). This approach ensures that Client Data is preserved through consistent tokens while safeguarding Personal Information and Protected Health Information.

All Client Data is securely encrypted at rest and in transit using AWS Key Management Service in Amazon S3, under the protection of our Business Associate Agreement with AWS. Our tokenization process is designed to exceed the requirements of HIPAA and FERPA, minimizing the likelihood of any unprotected data.

Once we tokenize Client Data into de-identified and anonymous form so that such Client Data no longer includes any Personal Information, Protected Health Information, or information that can identify Clients or reasonably be used to identify Clients (“Tokenized Data”), we use the Tokenized Data for our analytical and other business purposes, including, without limitation, to train our current and future AI models in perpetuity.

We use your Feedback for our analytical and other business purposes, including, without limitation, to train our current and future AI models in perpetuity.

Information Pertaining to You

We use information that we collect about you or that you provide to us, including any Personal Information about yourself:

To present the Website and its contents to you.

To present and facilitate the Company’s Services to you.

To provide you with information, products, or services that you request from us.

To fulfill any other purpose for which you provide it.

To provide you with notices about your account or subscription, including expiration and renewal notices.

To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

To notify you about changes to the Website or any products or services we offer or provide though it.

To allow you to participate in interactive features on the Website.

To comply with any court order, law, or legal process, including responding to any government or regulatory request.

To enforce or apply our Terms of Service.

In any other way we may describe when you provide the information.

For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact us at support@assessmentassistai.com. For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Information

Aggregated and Non-Identifying Information

We may disclose aggregated information about our users with restriction. We may also disclose information that does not identify any individual without restriction.

Information Pertaining to Clients

Except as described in this Policy or in our Terms of Service, the Documentation, Personal Information, and Protected Health Information pertaining to Clients that Providers provide to us on or through the Website or otherwise in connection with our Services will be kept confidential and disclosed only to the extent minimally necessary to support our Services and to comply with any court order, law, or legal process, including to respond to any government or regulatory request.

Information Pertaining to You

We may disclose your Personal Information that we collect or you provide as described in this Policy:

To our subsidiaries and affiliates.

To contractors, service providers, and other third parties we use to support our business and our Services and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by the Company about the Website users is among the assets transferred.

To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep Personal Information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.

To fulfill the purpose for which you provide it.

For any other purpose disclosed by us when you provide the information.

With your consent.

We may also disclose your Personal Information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

To enforce or apply our Terms of Service https://assessmentassistai.com/tos and other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.

Promotional Offers from the Company. If you do not wish to have your contact information-used by the Company to promote our own or third parties' products or services, you can opt-out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@assessmentassistai.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

We do not control third parties' collection or use of your information to serve interest-based advertising. However. these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's

Residents of certain states may have additional Personal Information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Information

You may send us an email at support@assessmentassistai.com to request access to, correct, or delete any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Service https://assessmentassistai.com/tos.

Residents of certain states may have additional Personal Information rights and choices. Please see Your State Privacy Rights for more information.

Children Under the Age of 18

The Services are not intended for children under 18 years of age. No one under age 18 may provide any information to or through the Services. We do not intentionally collect Personal Information or Protected Health Information from children under 18 through the Services. If you are under 18, do not use or provide any information on or through the Services, including without limitation your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information or Protected Health Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@assessmentassistai.com.

Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection and sale of their information. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information.

To learn more about California residents' privacy rights, visit https://oag.ca.gov/privacy/ccpa. California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of the Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to support@assessmentassistai.com. To learn more about consumer privacy rights in other states and how to exercise them, visit your state’s website regarding privacy rights in your state.

Data Security

We have implemented measures designed to secure the Personal Information you provide to us (whether of yourself or a Client) from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect Personal Information (whether of yourself or a Client), we cannot guarantee the security of Personal Information transmitted to the Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website home page. If we make material changes to how we treat our users' Personal Information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date this Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting the Website and this Policy to check for any changes.

Contact Information

To ask questions or comment about this Policy and our privacy practices, contact us at:

support@assessmentassistai.com